Novotel Sydney Central

ex. Citigate Central Sydney

169-179 Thomas Street, Sydney, NSW, Australia, 2000show map
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Highlights
7
Very goodBased on  66 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in Australia

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Overview

The 4-star Novotel Sydney Central in Sydney CBD district provides a sunbathing terrace, a picnic area and a swimming pool. This unique hotel was opened in 1988 and renovated in 2008.

Novotel Sydney Central lies 1.6 km away from University of Sydney. The property is located within a 10-minute walk to the center of Sydney.

The nearby surroundings feature exhibition centers and convention centers.

Novotel Sydney Central is within easy reach of Haymarket MLR tram station. The hotel lies 10 km away from Kingsford Smith airport.

Rooms

A spectacular view over the city welcomes guests to executive king room, executive queen suite and king room offering satellite television, LCD flat-screen TV, a laptop-compatible safe, coffee/tea makers and direct dial telephone. Some rooms feature views over Darling Harbour and Blue Mountains. The rooms have contemporary decor.

Eat & Drink

The 24-hour restaurant provides special meals. The hotel invites guests to the Left And A bar to relax with a drink. Serving Malaysian and Asian Fusion meals, Mamak lies in a market area, 550 meters from the venue.

A buffet breakfast is served at the price of AUD 29.95 per person per night. 

Services

Friendly staff offers medical service, room service and shopping service.

Relax

Parents will find cots and a playroom for their children on-site. For active guests a gym and a fitness center are provided.

Internet

High-speed internet access is available in the hotel rooms for additional charge.

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at AUD 38 per day.

Year renovated:   2008.  Number of floors:   10.  Number of rooms:   255.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

AUD 38 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Heated swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's play area

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Barbeque grills
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 16 yearsExtra bedAll children17 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Museum StationMuseum Station3000 ft
Town Hall stationTown Hall station3300 ft
Town Hall stationTown Hall station3300 ft
Sydney Exhibition CentreSydney Exhibition Centre2300 ft
Market CityMarket City700 ft
Qantas Credit Union ArenaQantas Credit Union Arena1000 ft
Sydney Entertainment CentreSydney Entertainment Centre1700 ft
Powerhouse MuseumPowerhouse Museum1400 ft
Chinese Friendship GardenChinese Friendship Garden2000 ft
ChinatownChinatown1300 ftGeorge St
Sydney Town HallSydney Town Hall3500 ftSydney Town Hall 483 George St
Sydney Fish MarketSydney Fish Market4500 ftBank St Pyrmont
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MamakMamak1700 ft15 Goulburn Street
Tetsuya'sTetsuya's2700 ft529 Kent Street
LongrainLongrain2800 ft85 Commonwealth St.
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Sydney AquariumSydney Aquarium4300 ft
St Mary's cathedralSt Mary's cathedral1.0 mi
Queen Victoria BuildingQueen Victoria Building4000 ft
Paddington MarketsPaddington Markets1.6 mi
Australian MuseumAustralian Museum4300 ft
Museum of SydneyMuseum of Sydney1.4 mi
Sydney ObservatorySydney Observatory1.6 mi
Museum of Contemporary ArtMuseum of Contemporary Art1.6 mi
Centennial ParkCentennial Park2.1 mi
Parliament HouseParliament House1.2 miParliament House 6 Macquarie St
Kings CrossKings Cross1.3 mi Sydney, New South Wales 2011Australia
Woolloomooloo WharfWoolloomooloo Wharf1.4 mi Sydney, New South WalesAustralia
The RocksThe Rocks1.6 mi Sydney, New South Wales 2000Australia
Sydney HarbourSydney Harbour1.8 mi Sydney, New South WalesAustralia
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Getting around
Airports
Kingsford Smith (SYD)4.4 mi
Sydney Bankstown (BWU)12.7 mi
Train
Central Station Sydney2000 ft
Underground
Wynyard Station1.2 mi
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Reviews
7.4
Very goodBased on  66  reviews
  • 9.2
    Superb

    The security with having use your room key to go up in the lift, the excellent buffet breakfast and that their is a pool and gym on site.

    Staff were generally great, upon checkout the lady I was dealing with was very smug and I also had an issue with getting my deposit released back to me but in saying that when I rang the lady in accounts was extremely helpful. I would stay again

  • 6.6
    Good

    I liked the fact that it was very central to everything I wanted.

    Since you havnt left room for complaints I have one. Was extremly dissapointed that I was going to be charged an extra $100 for the room. I spent at least 1 hour wasted on the phone talking to staff members about the mistake that they made. Was not happy with the outcome this one night cost me a total of $464. And all they offered me was a free drink. Pretty lousy. Theres no way I would recommend this hotel not even to an enemy if I had one. Look forward to hearing from you with something better than a free drink offer, before I would consider staying again. Mrs m Walsh.

  • 7.0
    Very good

    Bed was comfortable and it was quiet

    Stains on the carpet and the bathroom floor had dirty marks on it. Use of internet procedures was confusing and expensive.

  • 10.0
    Exclusive

    Convenient location and helpful staff; comfortable room without unnecessary "extras"

    The walls between rooms may not be solid enough to prevent inter-room noise. I could hear children from the next room - not loud but enough to be clearly audible. Noise from outside the building was not a problem.

  • 10.0
    Exclusive

    The room was set out in a very appealing fashion and the size of the room was very comfortable

  • 7.4
    Very good

    the friendly helpfull stuff and the good service

    some of the room furniture need update

  • 10.0
    Exclusive

    location friendly staff always a pleasure to stay at citigate

  • 8.0
    Fabulous

    We have stayed at this hotellots of times over the last 20 years and keep coming back

  • 9.0
    Superb

    Even though we arrived at 10.30am we were checked in AND upgraded which was a pleasant surprise. This is our second stay at Citigate and chose to stay again because the location, service and quality are excellent.

  • 7.4
    Very good

    Good location, for our purpose it was great, we were going to an AFL match at the SCG so access to transport was excellent. Rooms were clean and all that was required for a one night stay. Overall, a seamless experience. No complaints

    Nothing of significance

  • 5.8
    Guest rating

    The staff were friendly and the room was large and comfortable.

    There were a few little things to make my stay not as enjoyable, such as, the complimentary milk being out of date, towels not being replaced and breakfast menu order form not replaced on the second night. Room service menu was limited. Also unlike other hotels there was no information folder to highlight things to do and see in the city.

  • 6.2
    Good

    Lady at counter was fantastic and helpful, very friendly and cared about us

    bed was sunk in middle 2 very sore backs

  • 8.2
    Fabulous

    Because it is so close the the train station and the Entertainment Centre, where we went to see a show. It is also close to China Town for food and shopping at Paddys Market.

    The only complaints I have is that the fridge was not cold when we wanted to cool a bottle of champage! And to ask for a bucket of ice to cool down the bottle, we were told it would cost $5 to bring it to our room. I went and got it!!

  • 6.6
    Good

    Excellent food at the restaurant Excellent staff service

    The estate of the bath tube and the carpet

  • 9.2
    Superb

    Location was really good for us, the staff were ultra friendly and efficient. The pool and spa on our floor was awesome, clean and good size. I would definitely stay again and recommend Citigate Central Sydney to friends and family.

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Highlights
7
Very goodBased on  66 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in Australia

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 16 yearsExtra bedAll children17 - 18 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Kingsford Smith (SYD)4.4 mi
Sydney Bankstown (BWU)12.7 mi
Train
Central Station Sydney2000 ft
Underground
Wynyard Station1.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room